Terms of service

In force from 17 October 2026

1. The agreement

These terms are an agreement between you and Ahmad Zulhazmi Zulkefli, Dürerstr. 13/1, 73033 Göppingen, Germany (“we”; see the imprint) for Axomek: the desktop app, the web app, the axm command line and its MCP server, and the hosted services behind them (the “Software”). By installing or using the Software, or creating an account, you accept these terms. If you use it for an organisation, you accept them for that organisation.

2. Licence

We grant you a non-exclusive, non-transferable licence to use the Software for the features of your plan, for as long as these terms apply. You may not resell or sublicense the Software, reverse engineer it except where the law allows, remove notices, or get around licence checks or usage limits.

3. Accounts

The web app can be used without an account. The desktop app, the command line, cloud projects and the assistant need one. Keep your sign-in details safe; you are responsible for activity on your account. Give a real email address. One account is for one person.

4. Licences

Licences are valid for a limited time offline and renew when the app is online.

5. Your content

Your projects and reports are yours. You give us only the rights needed to store, process and show them to you, for example to sync cloud projects or answer assistant requests. You confirm that you may use the data you put in.

6. The assistant

The assistant is an AI model (Claude, by Anthropic). Its answers and its changes to your project can be wrong. Check them as you would any input. Daily usage limits apply. Do not use it to produce unlawful content or to break Anthropic's usage policies.

7. Acceptable use

Do not misuse the Software: no attacks on or overloading of the services, no access to other users' data, no automated access to hosted services beyond normal use of the apps and the command line, no unlawful use.

8. Engineering results

The Software is a calculation tool, not a substitute for engineering judgement. The engineering disclaimer is part of these terms.

9. Updates and availability

We may update the Software, including automatically in the desktop app, and change or retire features. We aim to keep the hosted services available but do not promise uninterrupted service. The calculations work offline.

10. Warranty

The Software is provided free of charge during the preview. We give no guarantee that it is free of errors or always available. Your statutory rights, in particular as a consumer, are not affected.

11. Liability

We are liable without limit for intent and gross negligence, for injury to life, body or health, under the German Product Liability Act and where we have given a guarantee. For slight negligence we are liable only for breach of an obligation that is essential to the agreement and on which you may rely (a cardinal obligation), and then only for the damage typical and foreseeable when the agreement was made. As the Software is provided free of charge, our liability is otherwise limited to intent and gross negligence (§§ 521, 599 BGB by analogy). You remain responsible for checking results before you rely on them (see the engineering disclaimer) and for backing up your data.

12. Ending the agreement

You can stop using the Software and delete your account at any time. We can suspend or end your access if you break these terms, with notice where reasonable. Sections 5, 8, 10, 11 and 13 survive.

13. Law and disputes

These terms are governed by German law, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this choice of law does not take away the protection of the mandatory consumer law of the country where you live. If you are a merchant, a legal entity under public law or have no general place of jurisdiction in Germany, the courts at our place of business have jurisdiction.

14. Changes

We may change these terms. We will publish the new version here and tell account holders by email at least 30 days before material changes take effect. If you keep using the Software afterwards, the new terms apply.

15. Contact

Ahmad Zulhazmi Zulkefli, Dürerstr. 13/1, 73033 Göppingen, Germany. Email: support@axomek.com.